Legal
Privacy Policy
Effective date: October 13, 2026
1. Who we are
SoloAgentCodes is operated by EmpowerCodes. This policy explains how we handle personal information when you visit our website, contact us, schedule a demo, or use our software.
2. Information we collect
We may collect contact information you provide, such as your name, email address, and message; technical information such as browser and usage data; and purchase or support information required to deliver the product and assist you.
3. How we use information
We use information to respond to enquiries, schedule demos, process and fulfil software purchases, provide support, secure the service, improve our product, and comply with legal obligations.
4. Payments
Payments are processed by Paddle, our Merchant of Record. We do not receive or store your full payment-card details. Paddle processes buyer information according to its own privacy terms and the requirements that apply to the transaction.
5. Service providers
We may use trusted service providers for hosting, email delivery, analytics, support, scheduling, and payment processing. They may process information only as needed to provide their services or comply with law.
6. Retention and security
We retain information only for as long as reasonably necessary for the purposes described in this policy, including record-keeping, support, and legal obligations. We use reasonable technical and organizational safeguards, but no internet-based system is completely secure.
7. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. To make a request, contact us using the details below.
8. Contact
For privacy questions or requests, email support@soloagentcodes.com.